Frequently Asked Questions
What types of visas do you help with?
We assist with various types of visas, including tourist visas, business visas, Transit Visas, student visas, Work visas, and family reunification visas. Please check our website for specific details on each type.
Which countries do you provide visa information services for?
We provide visa information service for 184 countries. For a full list of the countries we cover, please visit our website.
How do I start my visa application?
To start your visa application, visit our website and find the type of visa you need. Follow the instructions to prepare the application with required documents and forms.
Do I need to visit the Visa Application Centre (VAC) or Embassy?
Some visa categories require applicants to appear in person for biometric enrolment or an interview, while others may allow submission through an authorized representative.
What are biometrics?
Biometrics generally include fingerprint scans and a digital photograph collected during the visa application process.
Can someone else submit my visa application on my behalf?
This depends on the destination country's regulations. Some countries allow authorized representatives, while others require the applicant to be present.
What documents are required for a visa application?
The required documents vary by country and visa type. Commonly required documents include:
- Valid passport
- Passport-size photographs
- Visa application form
- Flight itinerary
- Hotel reservation
- Bank statements
- Employment or business documents
- Travel insurance (if applicable)
How long does the visa application process take?
Processing times vary by visa type and the country you are applying to. Typically, it can take anywhere from a few days to several weeks. Please refer to our processing time section on the our website for more detailed information.
Are visa fees refundable if my application is refused?
In most cases, embassy or government visa fees are non-refundable, regardless of the outcome.
Do I need to make an appointment to apply for a visa?
Some visa applications require an appointment for an interview or biometric data collection. Our website provides information on which visas require appointments and how to schedule them.
Can I extend my visa after reaching the destination country?
This depends on the immigration laws of the destination country. Some visas can be extended, while others cannot.
How do I submit my documents?
You can submit your documents Apply by post or apply in person. Embassies and VFS addresses provided on our website.
What should I do if my visa application is rejected?
Understand the Visa Rejection Reasons: Carefully review the rejection notice or letter you received. It should outline the specific reasons for the rejection, such as incomplete documentation, insufficient financial proof, or failure to meet eligibility criteria.
Consider Reapplying: Once you have addressed the reasons for the rejection, you can consider reapplying. Ensure that your new application is thorough and addresses all the issues raised in the rejection notice.
What should I do if my passport expires soon?
Most countries require your passport to be valid for at least six months beyond your intended travel date. Renew your passport before applying if necessary.
Do children need a separate visa?
Yes. In most cases, every traveler, including infants and minors, requires a separate visa unless exempt under the destination country's rules.
Can I work on a tourist visa?
No. Tourist visas generally do not permit employment. You must obtain the appropriate work visa before undertaking any paid work.
How early should I apply for my visa?
It is advisable to apply at least 4–8 weeks before your planned travel date, although some countries allow applications several months in advance.
How early should I apply?
- General rule: At least 30 to 60 days before your travel date.
- Schengen: You can apply up to 6 months in advance, but it is highly recommended to apply at least 15 calendar days before.
- US: Wait times for interview appointments can span several months depending on your location, so apply as early as possible.
My visa is in an expired passport, but the visa itself hasn’t expired yet. Do I need a new one?
For certain countries like the US, you do not need a new visa. You can travel carrying both passports together: the old one containing the valid visa, and your new valid passport (if both were issued by the same country and your personal details haven't changed).