A mandatory video verification process is now in effect for all visa applications submitted through Authorized Visa Agents (AVAs) in New Delhi and Kolkata.
This new step, implemented by the Singapore High Commission, aims to enhance the authenticity of documents and applicant consent.
Key aspects of the video call include confirming your sub-agent, providing consent for the call and screenshots, and verifying the details on your Form 14A and travel documents.
Failure to participate in the video verification will result in the automatic rejection of your visa application.