US Visa Service are now moving to the new system on July 29, 2023, and services unavailable July 12-14. We are now moving to the new system on July 29, 2023, and services will not be available from July 26-28. Fee payment services will not be available from July 25-28. All services will resume via the new system on July 29, 2023.
- To enable us to efficiently move your appointment and payment information to the new system, please see the updated timelines below and take the following steps at your earliest convenience:
- Ensure that all the data entered in your profile is complete and correct. If you need to correct any of the information, please do so as soon as possible.
- If you plan to pay a visa application fee in the near future, please do so before July 24, 2023, as payment services will be unavailable from July 25 to July 28 to enable the system change. Services will resume on July 29, 2023.
- If you have paid your visa fee but not associated it to your profile, please ensure you log in to your profile and associate your payment by entering the payment receipt number into your profile.
- If you are a travel coordinator, group coordinator, or family, and you added dependent visa applicants to primary applicant profiles, please ensure that each dependent/applicant has a unique email address. This may mean changing the email address you currently have listed for them. Please contact to call center if you need help updating this information.